Effective Date: January 1st, 2025
1. Introduction
College Skyline Center, LLC (“Clinic,” “we,” “us,” or “our”) offers SMS text messaging services to communicate with patients regarding appointments, reminders, important updates, and general clinic information. By speaking to your therapist and giving verbal consent, you agree to receive text messages from COLLEGE SKYLINE CENTER LLC. Please review our privacy policy at https://collegeskyline.com/privacy-policy-notice/ and our terms and conditions at https://collegeskyline.com/terms-and-conditions-for-sms-text-messaging/. By opting into our SMS services, you agree to the following terms and conditions. You may receive messages weekly or as needed based on your engagement with our services.
2. Consent to Receive SMS Messages
By providing your mobile number and opting in, you consent to receive SMS messages from College Skyline Center, LLC. These messages may include:
- Appointment confirmations, reminders, and cancellations
- Administrative notifications (e.g., changes in hours, policies)
- General wellness reminders
- Billing and payment reminders
3. Message Frequency
The number of messages you receive will depend on your engagement with our services. Message frequency varies.
4. Opting In Or Out
You can opt out of SMS communications at any time by replying with “STOP.” Once opted out, you will no longer receive SMS messages, but you may still receive emails or phone calls regarding your care. Text HELP for help and STOP to unsubscribe. Patients can opt-in by signing a consent form provided by their therapist, or by visiting https://collegeskyline.com/sms-texting/ to complete the opt-in process online.
5. Fees and Charges
College Skyline Center, LLC does not charge for SMS messages; however, standard messaging and data rates from your mobile carrier may apply. Please check with your carrier for details.
6. No Emergency or Crisis Communication
Our SMS service is not for emergencies or urgent mental health matters. If you are experiencing a crisis, please call 911 or reach out to an emergency mental health service.
7. Privacy and Security
We take your privacy seriously. SMS messages are not encrypted, and sensitive health information should not be shared via text. We comply with HIPAA regulations to protect your data, but we recommend discussing confidential matters through secure communication channels.
8. Liability Disclaimer
College Skyline Center, LLC is not responsible for delayed or undelivered messages due to carrier issues, mobile network disruptions, or other factors beyond our control.
9. Changes to These Terms
We reserve the right to update or modify these terms at any time. Continued use of our SMS service constitutes acceptance of the revised terms.
10. Contact Us
For questions about these Terms and Conditions or to update your communication preferences, please contact us at:
College Skyline Center, LLC
(417) 782-1443
1230 N Duquesne Rd, Joplin, MO 64801