Effective Date: January 1st, 2025
College Skyline Center, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you receive services from our clinic. We do not share your mobile information for marketing purposes. You have the right to opt out of receiving SMS messages at any time. To opt out, reply ‘STOP’ to any message you receive from us, or contact us directly at (417) 782-1443.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, date of birth, contact details (address, phone number, email).
- Health Information: Medical history, treatment records, therapy session notes, and other health-related details.
- Payment Information: Billing details, insurance information, and payment transactions.
- Website & Digital Data: If you visit our website, we may collect information like IP addresses, cookies, and online appointment booking details.
2. How We Use Your Information
We use your information to:
- Provide and improve therapy services.
- Schedule and manage appointments.
- Process payments and insurance claims.
- Communicate with you regarding your treatment.
- Comply with legal and regulatory requirements.
- Enhance the quality of our services and internal operations.
3. How We Protect Your Information
We implement strict security measures to safeguard your personal and health information, including encryption, secure servers, and access controls. Only authorized personnel have access to your data, and we comply with all applicable privacy laws, including [HIPAA, GDPR, or relevant regulations].
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information only under the following circumstances:
- With Your Consent: When you authorize us to share your information with other healthcare providers, family members, or third parties.
- For Treatment & Payment: Sharing with insurance providers or other medical professionals involved in your care.
- Legal Obligations: When required by law, such as in cases of suspected abuse, court orders, or public health concerns.
5. Your Rights
You have the right to:
- Access and request a copy of your records.
- Request corrections to inaccurate information.
- Withdraw consent for certain uses of your data.
- File a complaint if you believe your privacy rights have been violated.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
7. Contact Us
If you have any questions about this Privacy Policy or your rights, please contact us at: College Skyline Center, LLC
(417) 782-1443
1230 N Duquesne Rd, Joplin, MO 64801